Terms of Service

Last updated: June 2024

1. Acceptance of Terms

By accessing and using CardCraft's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

CardCraft offers personalized birthday cards and related products. All products are:

  • Subject to availability
  • Priced in Indian Rupees (INR)
  • Customized according to your specifications
  • May vary slightly from images due to customization

3. Orders and Payment

When you place an order through our website:

  • You warrant that you are legally capable of entering into contracts
  • All information provided is accurate and complete
  • Payment is due at the time of order for prepaid orders
  • Cash on Delivery orders must be paid upon delivery

4. Shipping and Delivery

We endeavor to deliver your orders within the estimated timeframe. However, delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.

5. Returns and Refunds

Due to the personalized nature of our products:

  • Returns are only accepted for defective or damaged products
  • Requests must be made within 7 days of delivery
  • Refunds are processed within 5-7 business days
  • Shipping costs for returns of defective items are covered by us

6. Intellectual Property

All content on this website, including designs, logos, text, and images, is the property of CardCraft and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

7. User Content

By submitting content (such as custom messages) for personalized cards, you represent that you have the right to use such content. You grant CardCraft a license to use, reproduce, and display such content solely for the purpose of fulfilling your order.

8. Limitation of Liability

To the maximum extent permitted by law, CardCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Contact Information

For questions about these Terms of Service, please contact us:
Email: legal@cardcraft.com
Address: 123 Creative Street, Design City, 110001